Muddling through Medicare
I spent two hours this morning with a dozen local seniors helping them decide which Medicare Part D Prescription Drug Plan was right for them. Along the way, I also assisted two GM salaried retirees by providing them with information to help them make an informed choice in selecting their health insurance for the coming year. As the daughter of a GM retiree, I’ve experienced the frustration and utter confusion that besets our older relatives when forced to wade through the mounds of paperwork and choices they must deal with before the end of the year. This morning I helped a recent widower feel better about the decision he made regarding Medigap insurance. I hugged him as he thanked me profusely and he started to weep. I know this was partly because he mourned his wife, but also because he felt very much alone in having to make these choices at this stage in his life. Neither General Motors or the U.S. Government take these personal reactions into account when designing their “programs.” It makes me furious to hear to anxiety in the voices of our patrons when they tell us how lost they are and that we are their only resource. Why must medical help be so complicated? While I am opposed to socialized medicine, I am also aware that our current system needs fixing. What scares me is if the government takes over managing all health care in this country, the layers of paperwork and hoops we’ll be forced to jump through will increase ten-fold. God help us all then!
Entry filed under: projects at work.